Residential Block Manager

This is an exciting opportunity to join Cooke & Arkwright, the largest independent firm of Chartered Surveyors in Wales. We are looking to employ a residential property manager/block manager in our property management department based in our Cardiff office. The successful candidate will undertake the management of residential properties and a number of mixed/commercial properties.

You will work as part of a small team reporting to Director of Property Management but, ideally, you will have sufficient experience to work on your own initiative where appropriate.


Responsibilities will include:-

  • Undertaking routine inspections of properties and sites.
  • Tenant liaison keeping professional lines of communication;
  • Arranging Risk Assessments and implementing the required actions;
  • Arranging and supervising planned and reactive maintenance and repairs;
  • Tendering and aranging service contracts;
  • Manage Health & Safety and statutory compliance for common areas;
  • Accurate record keeping;
  • Service charge administration/budgeting;
  • Dealing with service charge arrears.


Required Skills:-


  • Candidates should have residential property/block management experience. 
  • A residential property management qualification and/or RICS qualification would be an advantage
  • The successful candidate should have good organisational and communication skills, both written and verbal;
  • Proficient in Microsoft Office suite of Software (Word, Excel & Outlook);
  • Capable of working as part of a team with a flexible can do attitude;
  • Ability to work under pressure and prioritise a busy workload


This is a full time permanent position based on 37½ hours per week Monday to Friday.


Salary and package will be commensurate with experience.


To apply please forward your CV and current salary details to  Enquiries about this role are welcome, on a confidential basis, to Philip Angell, Director, on 02920 346379 or


Further information about the Company can be found at



Cooke & Arkwright is an Equal Opportunities Employer

Cooke & Arkwright have been providing rating valuation advice to The Welsh Rugby Union Limited (“WRU”) and Millennium Stadium plc for many years. They were recently successful in achieving substantial reductions in the assessments of the Millennium Stadium, covering both the 2005 and 2010 rating list. These negotiated reductions yielded savings of c.£3.5m which, crucially, allows the WRU to re-invest in rugby throughout Wales. They advise the WRU across the group portfolio including the National Centre of Excellence in the Vale of Glamorgan. The valuation issues across the WRU portfolio are complex requiring a high level of understanding of the funding and finances of professional sport in Wales. Cooke & Arkwright’s experience and understanding of these issues and application to the rating valuation have yielded these substantial negotiated reductions. The WRU and the Millennium Stadium entrust our work to organisations with the required levels in experience and expertise in dealing with these complex issues. I am glad to say we have this expertise in Wales. I would have no hesitation in recommending ratepayers making use of this Welsh based expertise.

Steve Phillips, Group Finance Director, Welsh Rugby Union Group