Payment Terms

Refund Policy

We have selected Sage Pay to manage the secure processing of payments through our website.  If you make a payment to us via Sage Pay and believe you have made an error, you may request a full or partial refund of your payment. We will refund any money due to you after deducting sums that are properly due, and also any costs to us associated with the processing of your payment and the processing of the refund.

If you would like to request a refund of an online payment, please contact our Accounts Department on 029 2034 6314 or email .(JavaScript must be enabled to view this email address).

Liz has been an absolute star, providing excellent support and great professional advice. We have been working on very complex acquisitions/CPOs and the process has been made so much easier by her enthusiasm and friendly approach and has been a great addition to the team. Cooke & Arkwright have made a very complex acquisition and CPO strategy so much easier with their excellent and friendly professional advice. They have been a great addition to the team.

Hamish Munro, Caerphilly County Borough Council