Global services provider expanding with additional space in Cardiff

300 new jobs being created at 19,500 sq ft new offices

9 March 2016

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Acting as joint agents, Cooke & Arkwright have secured new offices for Firstsource at Oakleigh House in Park Place. The global outsource services provider to the telecom & media, banking & financial services and healthcare industries, also has offices in Cardiff Bay and is expanding after securing a new client contract with a global entertainment organisation. Around 300 new jobs will be created for a contact centre at the new 19,500 sq ft offices, where a lease has been taken across two floors.

The deal is one of the largest to be completed in recent months in the city, following the BBC at Central Square, Public Health Wales at Capital Quarter and Deloittes at Park Street. Cunningham Lindsey, the current tenant at Oakleigh House, was advised by Square Foot Consulting, who appointed Cooke & Arkwright to act jointly with Lambert Smith Hampton to sublet the space.

Ben Bolton, Business Space Director at Cooke & Arkwright said, “Our challenge when instructed 12 months ago, was to let the space within a year, and I’m delighted that we have achieved this. We had to overcome tight timescales for the new occupier to hit their contract deadlines whilst working within the existing lease structure. The property is a great fit for both occupiers, with the added benefit of an international company like Firstsource bringing numerous jobs to Cardiff.”

The letting will put further pressure on Cardiff’s limited supply of Grade A stock until new schemes come to fruition over the coming months.

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I have worked with Jeremy Symons over the past three years successfully leasing and buying property in support of my business. I continue to be very pleased with his knowledge of the market and expertise. Our relationship over this time has resulted in acquiring 20,000 sq ft at Capital Business Park in Cardiff, leasing 11,000 sq ft at Southpoint, and subsequently leasing an initial 42,000 sq ft at Parc Bedwas, followed by a succession of expansions of a further 11,000 and then 47,000 sq ft, enabling us to centralise all of our operations at Parc Bedwas in a single 100,000 sq ft facility. The acquisitions were completed at the perfect time for tenant purposes and the rent fixed throughout the term at very economical rates. A job well done.

Bob James, Aerfin